Getting Technical Support for Autodesk Licensing
Autodesk licensing is supported by the Autodesk support team.
To contact Autodesk support, log on to your Autodesk account, and go to https://knowledge.autodesk.com/contact-support
For Arnold 5.0.1 and later, annual subscriptions, permanent licenses, and EDU licenses all use Autodesk licensing.
Only monthly subscription licenses still use RLM.
To use an Autodesk license with an Arnold plug-in, you need:
- MtoA 2.0.1 or later
- C4DtoA 2.0.3 or later
- HtoA 2.1.0 or later
- MAXtoA 1.0.832 or later
- KtoA 2.0.2 or later
An ARNOLD 2018 license works with any version of Maya, 3ds Max, CINEMA 4D, Houdini, or Katana, as long as you have at least the version listed above.
Getting your Autodesk license
If you don't have your license network license file yet, log on to your Autodesk Account and generate the license file.
Setting up a License Server
Install and Configure the Network License Manager on